Legal

Privacy Policy

Last updated:

Data Controller: Threxxonez • 500 Boylston St, Boston, MA 02116, United States • Email: managers@threxxonez.world • Website: threxxonez.world

1. Introduction

Threxxonez ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard personal data when you visit our website at threxxonez.world, interact with our services, or submit an order for our products.

This policy is written in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, the California Consumer Privacy Act (CCPA), and other applicable international and local data protection laws.

Please read this policy carefully. By using our website or submitting your personal data to us, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

The data controller responsible for your personal data is:

  • Company Name: Threxxonez
  • Registered Address: 500 Boylston St, Boston, MA 02116, United States
  • Email: managers@threxxonez.world
  • Website: threxxonez.world

3. Data We Collect

We collect the following categories of personal data:

3.1 Data You Provide Directly

  • Identity Data: Your full name as provided in the order form.
  • Contact Data: Email address; telephone number (optional, only if provided).
  • Communication Data: Messages or enquiries you send us via the order form or email.
  • Consent Record: Record of your GDPR consent checkbox at the time of form submission, including timestamp.

3.2 Data Collected Automatically

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, including which pages you visit, how long you spend on each page, and links you click.
  • Cookie Data: As described in our Cookie Policy.

4. Legal Bases for Processing

We process your personal data only where we have a valid legal basis under applicable law:

  • Contract Performance (Art. 6(1)(b) GDPR): Processing necessary to fulfil or take steps prior to entering into an order contract with you.
  • Consent (Art. 6(1)(a) GDPR): Where you have given explicit consent for a specific purpose (e.g., optional analytics or marketing cookies). You may withdraw consent at any time without affecting the lawfulness of prior processing.
  • Legal Obligation (Art. 6(1)(c) GDPR): Processing necessary to comply with applicable legal obligations.
  • Legitimate Interests (Art. 6(1)(f) GDPR): Processing for our legitimate interests in operating and improving our website and protecting against fraud, where such interests are not overridden by your rights.

5. Purposes of Processing

We use your personal data for the following purposes:

  • To process and fulfil your product orders, including confirmation, dispatch, and delivery coordination.
  • To communicate with you regarding your order, including updates and any required clarification.
  • To respond to enquiries and provide customer support.
  • To comply with our legal obligations, including record-keeping requirements.
  • To analyse and improve website performance and user experience (with your consent where required).
  • To detect, prevent, and investigate potentially fraudulent or unlawful activity.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected and as required by applicable law:

  • Order and customer data: Retained for a period of 7 years from the date of the transaction to comply with commercial and tax record-keeping obligations.
  • Communication data: Retained for 2 years from the date of last communication, or until a request for erasure is received and actioned.
  • Consent records: Retained for 3 years from the date of collection as evidence of lawful processing.
  • Cookie data: Retained in accordance with the retention periods specified in our Cookie Policy.

7. Data Sharing and Third-Party Recipients

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, logistics and delivery, email communication, and website hosting. These parties act as data processors and are contractually bound to process data only on our instructions and in compliance with applicable law.
  • Legal Authorities: Where required by applicable law, regulation, or legal process, or where necessary to protect our rights or the safety of users.
  • Professional Advisers: Including lawyers, accountants, and auditors, bound by professional confidentiality obligations.

When sharing data with parties located outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place such as Standard Contractual Clauses approved by the European Commission.

8. Your Data Protection Rights

Under the GDPR and other applicable laws, you have the following rights regarding your personal data:

  • Right of Access (Art. 15 GDPR): You have the right to receive a copy of the personal data we hold about you and information on how it is processed.
  • Right to Rectification (Art. 16 GDPR): You have the right to request correction of inaccurate or incomplete personal data.
  • Right to Erasure (Art. 17 GDPR): You have the right to request deletion of your personal data where there is no compelling reason for its continued processing.
  • Right to Restriction of Processing (Art. 18 GDPR): You have the right to request that we restrict the processing of your data under certain circumstances.
  • Right to Data Portability (Art. 20 GDPR): You have the right to receive your data in a structured, commonly used, and machine-readable format and to transfer it to another controller.
  • Right to Object (Art. 21 GDPR): You have the right to object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at: managers@threxxonez.world. We will respond within one calendar month of receiving your verified request. We may need to verify your identity before processing certain requests.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your national supervisory authority. In the United States, you may contact the Federal Trade Commission (FTC). EU/EEA residents may contact the relevant Data Protection Authority in their country of residence.

9. Cookies

Our website uses cookies and similar tracking technologies. For full details of what cookies we use, why, and how you can manage your preferences, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • HTTPS encryption for all data transmitted via our website.
  • Access controls limiting staff access to personal data on a need-to-know basis.
  • Regular review and updates of our security practices.
  • Contractual data protection obligations with all third-party service providers.

While we take these measures seriously, no transmission over the internet or electronic storage system is completely secure. We encourage you to take care with any personal information you share online.

11. Children's Privacy

Our website and products are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child under 18, please contact us immediately at managers@threxxonez.world and we will take steps to delete the information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The updated date at the top of this page will be amended accordingly. We encourage you to review this policy periodically. Continued use of our website following the posting of changes constitutes your acknowledgement of those changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us: